199bet Terms and Conditions

1 General Introduction

These terms and conditions form a legal agreement between the 199bet platform and its users. This document applies to registration on the platform, account management, betting and gaming activities, deposits and withdrawals, claiming bonuses, and use of all services.

Before using the 199bet website or any related application, the user must confirm that they have read and agreed to these terms. If you do not agree with any term, you are advised not to use the platform.

199bet reserves the right to change these terms and conditions at any time. Updated terms will take effect from the date they are published on the platform. Visit this page regularly to stay informed of any updates.

2 Eligibility and Registration

2.1 Age Requirement

To open an account on 199bet and participate in any betting or casino activity, the user must be 21 years of age or older 21+. Use of the platform by minors is strictly prohibited.

2.2 Account Creation Requirements

At the time of registration, the user must confirm the following:

• All information provided is accurate, complete, and up to date.
• Only one account may be created per person.
• The account will be used only by the registered person; use by a third party is not permitted.
• Creating an account and using the platform is lawful in the user's own jurisdiction.

2.3 Identity Verification

When necessary, 199bet may request a national identity card, passport, or other documents to verify a user's identity. The platform reserves the right to restrict an account if the verification process is not completed.

3 Account and Security

The user is fully responsible for keeping their account username and password secure. If they become aware of any unauthorised use of their account, they must immediately notify the 199bet support team.

Sharing a password with a third party is prohibited. The user will be personally liable for any loss resulting from a breach of account security, unless it is proven to have been caused entirely by a fault on the platform's part.

In the event of account suspension or closure, 199bet will provide a reasonable reason and, where applicable, an opportunity to appeal. If suspicious activity, a breach of terms, or evidence of fraud is found, the account may be closed without prior notice.

4 Deposits and Withdrawals

4.1 Deposits

Deposits on 199bet can be made via bKash, Nagad, Rocket, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks). The minimum deposit amount is ৳300 (for all methods).

4.2 Withdrawals

The same methods apply for withdrawals — bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳1,000. Under normal circumstances, withdrawals are processed within 15 minutes to 2 hours.

4.3 Legitimacy of Funds

The user must confirm that funds deposited into the account come from a legitimate source. Transactions from wallets or bank accounts registered in a third party's name are not permitted. Additional verification may be required for suspicious transactions.

5 Bonuses and Promotional Offers

Various bonus offers are available on 199bet, but each comes with specific terms. For example, a welcome bonus of 120% on the first deposit is available, up to ৳20,000. Before withdrawing this bonus, the bonus amount must be wagered 25 times.

• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first.
• Multiple bonuses cannot be claimed at the same time, unless specifically stated in the promotion's terms.
• Bonus offers apply only to eligible account holders.
• Each bonus has an expiry period; unused bonuses will be cancelled once the expiry date has passed.
• If an attempt to claim a bonus through fraudulent means is proven, the bonus will be forfeited and the account will be closed.

Detailed information about bonuses, terms, and the rules of specific promotions can be found directly on the relevant promotion page or in the Frequently Asked Questions (FAQ) section.

6 Betting and Gaming Rules

6.1 Bet Acceptance

A bet is considered accepted only after a confirmation message for the bet registration is received. In the case of a bet that is uncertain due to a technical problem or system error, 199bet reserves the right to make a decision at its own discretion.

6.2 Bet Cancellation and Changes

A bet once confirmed generally cannot be changed or cancelled, unless a relevant condition under the applicable bet cancellation policy is met. If an event is postponed, cancelled, or a result is not determined, the stake will be returned in accordance with the applicable rules.

6.3 Odds Changes

Odds may change at any time. However, once a bet is confirmed, it will remain fixed at the odds applicable at that time. Subsequent odds changes will not affect confirmed bets.

6.4 System Errors

199bet reserves the right to void any transactions or winnings that arise from programming errors, incorrect odds display, or any other technical mistake, and the relevant amount will be adjusted from the account.

7 Prohibited Activities

The following activities are strictly prohibited on the 199bet platform:

1. Creating multiple accounts or using another person's account.
2. Misusing bonuses or attempting to exploit the system for unfair advantage.
3. Using automated software, bots, or scripts to manage bets or games.
4. Using the platform for money laundering or illegal financial activities.
5. Deliberately exploiting technical vulnerabilities or errors in the platform.
6. Threatening, insulting, or harassing other users or staff.

If any such activity is identified, the account will be closed immediately and legal action may be taken where applicable.

8 Responsible Gaming

199bet believes that sports betting and casino games are a form of entertainment, not a source of addiction. The platform therefore maintains various measures to protect users.

Users may request deposit limits, session time limits, or a temporary break for themselves. To learn more about responsible gaming tools and support, please read our Responsible Gaming page.

If there is suspicion that someone under the age of 21 is using the platform, that account will be suspended pending investigation.

9 Privacy and Data Protection

The methods by which a user's personal data is collected, stored, and used are described in detail in 199bet's separate Privacy Policy. This policy is an integral part of the current terms and conditions.

The platform uses SSL encryption to keep users' personal information and transaction data secure. The sharing of personal data with third parties follows the conditions set out in the privacy policy.

10 Customer Support

The 199bet customer service team is available to assist seven days a week, twenty-four hours a day. Contact can be made in both Bengali and English.

• Live Chat: Contact us directly through the chat widget on the website.
• Email: [email protected]

To submit a complaint or get help with any account-related issue, please contact us through the above channels. Response times may vary depending on the complexity of the matter.

11 Limitation of Liability

199bet is not liable for losses caused by events beyond its control — such as internet connectivity issues, third-party service disruptions, or unexpected technical problems.

Financial loss may result from participating in betting and gaming activities — this is entirely the user's own risk and decision. In no case will 199bet's maximum liability for any direct or indirect loss arising from use of the platform exceed the value of the transaction concerned.

12 Copyright and Intellectual Property

All content on the 199bet platform — logos, designs, software, game interfaces, text, and graphics — is the property of the respective owners. Reproduction, distribution, or commercial use of these materials without prior written permission is prohibited.

The names and products of third-party game providers such as Pragmatic Play, Evolution, JILI, PG Soft, and Spribe are subject to their respective intellectual property rights.

13 Changes to Terms and Termination

199bet reserves the right to change, amend, or update these terms and conditions at any time. In the event of significant changes, an attempt will be made to notify users via the platform or by email.

If a user continues to use the platform after updated terms have been published, they will be considered to have agreed to the new terms.

A user may voluntarily close their account at any time. However, if there are active bets or pending transactions at the time of closure, the account must remain open until those are settled.

14 Applicable Law

Any dispute or claim arising from these terms must first be resolved through negotiation. If resolution through negotiation is not possible, both parties will follow a mutually agreed alternative dispute resolution process.

For more information about contacting 199bet and using this platform, please visit our About Us page.